
Q: What services do you offer?
A: We offer selfie photo booth packages (with optional add-ons like extra prints, premium backdrops, props) and an audio guest book where guests can record voice messages. All bookings and selections are managed through HoneyBook smart files.
Q: How do I choose and book services?
A: You’ll review our custom Smart File brochure in HoneyBook, which outlines each package and feature. Clients can select their package and upgrades within the same file, and selections automatically populate the invoice and contract.
Q: Can I customize packages for my event?
A: Absolutely! Our Smart File allows you to tailor each booking—including hours, prints, add‑ons, and templates—to match your event perfectly.
Q: What if I want more prints than included in my package?
A: No problem. Most packages include 100 prints per two‑hour block. You can easily add more prints (50‑print increments) or upgrade to unlimited prints—available directly in your Smart File proposal.
Q: How do billing and contracts work?
A: Once you select your service package, HoneyBook generates an integrated proposal, invoice, and e‑signable contract in a single file. Your service choices pull directly into those sections—making it straightforward, fast, and convenient.
Q: How does the audio guest book work?
A: At your event, guests pick up our phone-style audio device and record messages. After the event, you'll receive all the recordings digitally—a heartfelt keepsake to treasure.
Q: How are travel or mileage fees handled?
A: Travel fees are calculated based on distance and time. For example, standard rounds up to two hours from WOS Capture Co. are included; longer distances incur extra fees. These details are included right in your HoneyBook proposal for transparency.
Q: Can I make payments and sign online?
A: Yes! HoneyBook allows you to review and e-sign your contract and pay securely online—all within the same Smart File.
Q: What support do you offer before and during my event?
A: We’re with you every step of the way—from planning to execution. You’ll have clear prompts in your HoneyBook project, and we follow up with automated and personalized outreach to ensure a smooth experience.